General terms and conditions of holiday rental – Le Clos des Renauds

This is a translation provided for information; in the event of any discrepancy, the French version prevails.

1. Purpose
These terms govern the holiday rental of the furnished tourist accommodations “Maison Clos des Renauds” and “Studio Clos des Renauds”, located in Charbonnières (Saône-et-Loire, France), in accordance with articles L324-1 et seq. of the French Tourism Code and articles 1709 et seq. of the French Civil Code. Any booking implies acceptance of these terms.
Registration numbers: House [to be completed] – Studio [to be completed].

2. Duration
The rental is concluded for a fixed term and may not exceed 90 consecutive days. The guest may not claim any right to remain in the premises after the stay, nor establish residence there.

3. Booking and payment
A booking is confirmed upon receipt of a deposit (“arrhes”) of [30]% of the total price. The balance is due no later than [30] days before arrival. For bookings made less than [30] days before arrival, the full amount is payable upon booking.
Under article L221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date.

4. Prices and tourist tax
Prices are in euros and include all charges (water, electricity, heating, household linen) unless otherwise stated. The tourist tax, set by the local authority, is added to the price and paid with the stay.

5. Security deposit
A security deposit of €[amount] is required [on arrival / before arrival]. It is returned within [15] days of departure at the latest, less any duly justified costs for cleaning, missing or damaged items.

6. Cancellation
By the guest: the deposit (“arrhes”) is retained by the owner. If cancellation occurs after payment of the balance, [conditions to be completed].
By the owner: the owner refunds twice the amount of the deposit paid, in accordance with article L214-1 of the French Consumer Code.
Shortened stay: no refund is due.

7. Arrival and departure
Check-in between 4 pm and 8 pm, check-out before 10 am. An inventory may be carried out on arrival and departure; unless the guest reports any issue within 24 hours of arrival, the accommodation is deemed to match its description.

8. Capacity and use of the premises
The number of occupants may not exceed the stated capacity (House: 8 people; Studio: 2 people). Guests must use the accommodation and its equipment peacefully and for their intended purpose, and follow the house rules. Pets are allowed in the House only, under their owner's responsibility. The Studio is non-smoking.

9. Swimming pool
Use of the swimming pool is at the guests' own risk. Children must be supervised by an adult at all times. The safety device must be put back in place after each use.

10. Insurance and liability
The guest is liable for any damage occurring during the stay (article 1732 of the French Civil Code) and must hold holiday or civil liability insurance covering this risk. The owner cannot be held liable for theft of or damage to guests' personal belongings, nor for service interruptions (including internet connection) beyond the owner's control.

11. Disputes
These terms are governed by French law. In the event of a dispute, the guest may refer the matter free of charge to the consumer mediator: [mediator name and contact details]. Failing an amicable settlement, the competent court is that of the place where the property is located.